Additional Information

Site Information

 Loading... Please wait...
  • No minimum
    order
  • Quick turnaround
    of orders
  • Shipping from
    just £2.95
  • Free shipping
    over £50*
  • Excellent rating
    on Trustpilot

Returns Policy

To edit this page simply login to the control panel, click the Website Content tab and choose the View Web Pages option. Click Edit next to the Shipping & Returns page and you can change this text. A sample returns policy is shown below which you can edit as needed.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

GOT A QUESTION? CALL US 020 8441 8284

Shopping with us

We’re passionate about coffee and happy customers, which is why we aim to ship orders within 1 working day, ensuring your coffee is packaged securely and neatly. Most orders are dispatched or received within 2 working days, but we also offer next working day delivery.

READ MORE HERE
 

About espressodrinker

espressodrinker is the one-stop online store for baristas and coffee lovers. We are specialised in selling premium coffee and coffee accessories, whether for use at home, at the office or in restaurants and coffee shops.

READ MORE HERE
 

Share your thoughts

If you know your coffee and want to share your thoughts to help others choose a coffee, we want to hear from you. We can talk about the composition of blends, the origin of the beans, and the tasting notes, but we want to hear from you too!

READ MORE HERE

worldwide delivery + payment methods

Outside the UK? No problem...

We ship orders to customers around the world using reputable couriers including TNT, UPS and DHL, and select the shipping service that offers the most value for money to ensure you get your order quickly but pay a reasonable shipping cost. Please use our contact form before placing your order to see what the shipping costs would be.

deliverman.png

Pay quickly & easily

Visa MasterCard Paypal American Express Maestro